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The City of Healdsburg has adopted the 2019 California Code of Regulations. You can find information about the code at www.bsc.ca.gov
Work Exempt from a Permit
Department of Consumers Affairs Contractors State License Board http://www.cslb.ca.gov/
Better Business Bureauhttp://www.bbb.org/greater-san-francisco/
If you have questions regarding what stage of plan review your permit is at, please contact the Building Department for (707)431-3346.
The Planning Division administers the Healdsburg Land Use Code and has several additional restrictions on the location and height of fences. If you have questions and need additional information please contact the Planning Department at (707)431-3346.
Items g, h, and i, are not to be included in the alteration of floor area calculation:g. Partial removal of wall finishes necessary for repair due to flooding.h. Removal of floor finishes which exposes floor framing and/or the removal of concrete slab, unless part of a floor/ceiling assembly. i. Relocating plumbing fixtures in bathrooms and/or kitchen.
Healdsburg Construction Waste Management Plan Form
Please see our Renewable Energy Permit page, which can be found here. These include Solar permits and Electric Vehicle Charging Stations.
In the event the business is not cleared, the tax license will be revoked and a full refund of the Business Tax Certificate fee will be issued.
A cross-connection is any temporary or permanent connection between the potable (e.g., drinking) water system and another source containing non-potable water or other substances that could contaminate your drinking water if a backflow condition occurs.
An example of a temporary connection could be a garden hose attached to a sink or a spigot with the end of the hose submerged in a tub full of detergent. An example of a permanent connection could be the water supply line to the boiler of a hot water heating system.
If you have any questions or concerns regarding cross connections or backflow prevention devices, please call the Utilities Department at 707-431-3369.
There are a couple of easy ways you can prevent a cross-connection:
Backflow is just what it sounds like: water flowing in the opposite direction from its normal flow. With the direction of flow reversed (due to changes in pressure), backflow can allow contaminants to enter the potable water system through cross-connections. Without proper backflow devices, something as useful as your garden hose has the potential to contaminate your home’s water supply and the public water system.
A potentially hazardous cross-connection occurs every time someone uses a garden hose sprayer to apply fertilizer or herbicides to their lawn. Without a backflow prevention device between your hose and the spigot, the contents of the hose and anything it is connected to can backflow into the home’s water system and contaminate your drinking water.
Backflow can occur 2 different ways, by back-pressure or back-siphonage.
Back-pressure is when a pump, elevated tank, boiler, etc. in a private system creates pressure that is greater than the pressure provided by the city water system. This can reverse the direction of flow, pushing contaminates into the drinking water system.
Back-siphonage occurs when there is a sudden reduction in the water pressure in the distribution system, such as if a water main breaks or if the Fire Department uses a large amount of water to fight a fire. When this occurs water flow can be reversed. This can create a suction effect, drawing contaminates into the drinking water system.
Backflow into the public water system can introduce contaminates, making the water in the system unusable or unsafe to drink. Every water supplier has a responsibility to provide water that is usable and safe to drink under all foreseeable circumstances.
Furthermore, consumers generally have absolute faith that water delivered to them through a public water system is always safe to drink. For these reasons, each water supplier must take reasonable precautions to protect its public water system against backflow.
The City of Healdsburg recognizes 3 methods of backflow prevention:
The method of backflow prevention required is based on the degree of hazard that the property and the various uses within the property represent to the city water supply. For more information, download a table showing the required backflow assembly for typical applications.
Recycled water and rainwater should not be placed in storage containers that are connected to piped landscape irrigation systems or to a drinking water supply. Recycled water and rainwater storage containers may only be connected by hose to separate irrigation systems (i.e., hoses connected to above ground drip irrigation systems or sprinklers that are disconnected from potable water supply). Additionally, all equipment (hoses, etc.) and storage containers that come into contact with recycled water or rainwater should be dedicated for use only with non-potable water.
For instances where different systems (potable, rainwater, or recycled water) could come into contact with each other, these must be inspected by the City and verified to have an air-gap separation to prevent cross-connection to the drinking water supply.
A backflow prevention assembly is an approved, testable assembly which uses spring loaded valves to prevent potential contaminates from backflowing into the city water system.
Backflow Prevention Assembly
Backflow Prevention Assembly with Green Freeze Protection Cover
It is the responsibility of the water customer to ensure that the backflow prevention assembly is in proper operating condition at all times. Backflow prevention assemblies must be tested annually. The City of Healdsburg sends notices to customers reminding them when the annual test is due.
The customer must contact a City of Healdsburg recognized tester to perform the test. If any repair work (including repairs resulting from freeze damage) or maintenance is performed on the assembly, a city recognized tester must re-test the assembly immediately and submit the test results to the City.
To be considered for the City's recognized tester list download and turn in the completed application form from our Cross Connection Control Program Page.
Effective April 1, 2021 the sales tax rate in Healdsburg is 9.00%. To find out the sales tax rate for any city in California, visit the State Board of Equalization's website.
State Board of Equalization Website
The property transfer tax rate in Healdsburg is $1.10 per $1,000.00 property value total. This includes the county tax rate.
The State of California will mandate that the 2016 California Fire Code go into effect January 1, 2017. The City of Healdsburg prepared amendments and additions to the codes to reflect local conditions through the Health & Safety Code Sections 17958.5 and 17958.7. Staff has made recommended findings to add, delete and amend specific portions of the mandated code due to local climatic, geological and topographical conditions in order to mitigate the potential damage caused by earthquakes, flooding, erosion, and fires.
The local amendments provide regional consistency with regards to the administrative portions of the codes and fire sprinkler installations. The proposed fire code amendments have very few changes from the previous code adoption and the most significant change is the amendment of the following sections: (The amended code is shown in Italics.)
ALTERATION OF FLOOR AREA. For the purpose of this definition, the following criteria shall be considered in determining the percentage of “alteration of floor area.” The 50% referred to under “Substantial Remodel” applies to the entire building’s gross floor area in plan view. The entire room or space where the remodel is taking place will be considered in the calculation, either alone or in combination with any of the following:
1. Removing wall finishes and exposing framing of;a. Interior wall (where finishes are removed from one side only the room or space to which the framing is exposed will be included in the calculation). b. Perimeter exterior wall (one or both sides).2. New wall construction, removing, or repositioning, either interior or perimeter exterior walls, the rooms or spaces on both sides of the wall will be included in the calculation. 3. Removal of the ceiling in any room or space to expose rafters trusses, beams, purlins, or floor joists. The floor joists must be within a floor/ceiling assembly. 4. Removal of the roof structure (only rooms or spaces that are directly below the removed roof structure will be included in the calculation).5. In the non-residential portion of multi-tenant buildings, individual tenant space improvements in which the space is reduced to a “shell” condition, shall require that the future tenant improvement comply with these fire sprinkler requirements.6. Other alterations considered substantial by the Fire Code Official (see DSA-AC definition of “Alteration” in the 2016 California Building Code).
Items 7, 8, and 9, are not to be included in the alteration of floor area calculation:
7. Partial removal of wall finishes necessary for repair due to flooding.8. Removal of floor finishes which exposes floor framing and/or the removal of concrete slab, unless part of a floor/ceiling assembly. 9. Relocating plumbing fixtures in bathrooms and/or kitchen.
SUBSTANTIAL REMODEL. In all existing buildings or structures, any alteration of floor area that is greater than fifty percent (50%) of the existing gross floor area or meets the definition of a substantial improvement as defined by the California Building Code. (see ALTERATION OF FLOOR AREA).
CHAPTER 9FIRE PROTECTION SYSTEMS
903.6.1 Substantial remodel. An automatic sprinkler system shall be provided throughout all buildings that undergo a substantial remodel or substantial improvement.
Exceptions: 1. Detached Group U occupancies 1000 sq. ft. or less. 2. Agricultural buildings and private riding arenas as approved by the fire or building code official.3. Detached pool houses up to 1000 sq. ft. in floor area within 50 feet of the pool and limited to a single bathroom. 4. Detached non-combustible motor vehicle fuel dispensing canopies classified as a Group M occupancy.5. Detached Car Ports of non-combustible construction with no habitable space above.6. Alterations or additions made solely for the purpose of complying with the Americans with Disabilities Act (ADA) or as contained in CBC exception # 4 of Section 11B-204.2.7. Partial removal of wall or floor finishes necessary for repair due to flooding.8. Whenever there are practical difficulties involved the Fire Code Official shall have the authority to grant modifications in individual cases provided the modifications do not lessen the health, life and fire safety requirements as permitted in Section 104.8.
The current regulation does not effectively address major remodels, providing appropriate fire and life safety improvements for conditions that exist in Healdsburg, and has not been consistent with other cities and jurisdictions within the County. The occupants of these major remodeled buildings benefit from upgraded plumbing, electrical, ADA compliance, new architectural design, but do not benefit from fire and life safety systems.
The Building Official and Fire Marshal have worked closely on these projects as not to be over burdensome while meeting the intent of the code. The One-Stop process has also been instrumental in helping applicants with early notifications of sprinkler requirements.
Two of the eight exceptions to this amendment include alterations or additions made to comply with the American with Disabilities Act, and alterations and repairs from flood damage. Finally whenever there are practical difficulties involved, the fire code official has the authority to grant modifications in individual cases provided the modifications do not lessen the health, life and fire safety requirements. The proposed fire code amendment is posted on the City website news with facts about sprinklers to provide education on the costs, insurance and benefits of sprinkler systems.
City Hall is open:
Please see the main calendar for closure dates.
Once you’ve registered you will be able to view your account history, enroll in AutoPay, edit your payment profiles, enroll additional utility accounts, manage your user settings, and more!
The Information Technology Services Department provides technology support and solutions for the City of Healdsburg's departments and employees.
Unfortunately, no. The Information Technology Services Department provides technology support and solutions for internal City of Healdsburg departments only.
The City of Healdsburg provides our citizens and those visiting our City the opportunity to access free Wi-Fi via our public access network called wifihealdsburg. Wi-Fi Healdsburg currently covers the downtown area between City Hall and the Police Department (including the Plaza) as well as the Villa, the Swim Center and the Community Center. If available in your location you will see wifihealdsburg listed as one of your hotspots. Simply connect to it as you would any other hotspot (device dependent) and agree to the terms and conditions you are presented when you open your browser. Please note that your connection will expire two hours after you log in, simply reconnect and you will continue to have access.
You are required to hang your placard on the rear view mirror or front dash so that it is visible by the enforcement officer (22511.55 (a) (1) California Vehicle Code). If the placard was not displayed as required, but is otherwise valid, you may bring it to the police department and pay a $25 fee for handling the dismissal of the parking citation (40226 California Vehicle Code). You may also appeal the citation in two ways
If your placard is expired, then you may be faced with having to pay the $500 fine.
There are three ways to pay a parking ticket you’ve received in the City of Healdsburg. Payments are not accepted at the Healdsburg Police Department so to pay your parking citation, you may
Your parking citation can be located by the license plate or citation number online: go to www.CitationProcessingCenter.com and search for your citation.
Disputing a Parking Ticket
The Community Services Department reserves the right to cancel classes due to lack of enrollment or for any other unforeseen circumstance. In the event that the Department, or contracted instructor cancels a class or program, enrollees will receive a full refund. Refund requests made by a participant 72 hours prior to the start of class will be issued a full refund minus a $5 administration fee. Requests received less than 72 hours prior to the start of the class will be assessed a $10 administrative fee. Administrative fees are waived if the participant transfers to another class or program. Refund requests made during the course of an activity will be prorated and subject to a $10 administrative fee. Failure to attend a program or 'no shows' will not be granted a refund.
The Police Department lobby is open everyday from 7:30 AM to 7:30 PM.
Office Hours: Monday - Friday8 a.m. to Noon -1 p.m. to 4:30 p.m.
Court Hours: Monday - Friday8 a.m. to 5 p.m. 707-521-6700
Information and documents needed to initiate the record sealing process are available through the Sonoma County Juvenile Probation Department at 707-565-6229.
The Department does only ink fingerprinting, not Livescan. This service is available on Tuesdays and Thursdays, 8 a.m. to 9 a.m. No appointment is necessary. However, it is suggested you call on the day you plan to come in to make sure the service is available and not cancelled. The fingerprint service is $29.00 per card. You must provide your card(s).
Chief Jenkins is not always available to meet with. An appointment can be scheduled through dispatch at 707-431-3377.
You may talk to a supervisor to make an informal commendation or complaint by coming to the department or by calling our main number, 707-431-3377. If you would like to make a formal complaint, a form can be obtained at the Police Department or by downloading the form (English/Spanish).
http://sonoma.planetecosystems.com/myplan/energytips Efficiency Tips
Please call the Senior Center Monday-Friday 9 am - 5 pm for help and information regarding all our programs, classes, service. Our staff and volunteers are here to help!
Get 100% renewable geothermal electricity by selecting our Green Rate option.
In the event of a utility emergency please contact our 24-Hour Utility Response Hotline to report a water, sewer, electric, or street issue at (707)431-7000 or Toll Free (855)755-6586. For natural gas issues, please call PG&E at (800) 743-5000.
Your account becomes delinquent if your utility bill has not been paid by the due date. Accounts not paid in full by the due date will be subject to a late fee of 1.5%. Residential Water service will be disconnected after being delinquent no less than 60 days. Electric and Non-Residential water service will be disconnected after being delinquent no less than 30 days. Seven or more days prior to disconnection of service, the City will contact the account holder by telephone or written notice.
Please contact the Utility Customer Service line at 707-431-3307 prior to the reminder notice/reminder call due date if a payment arrangement or amortization schedule is needed. Requests will not be granted past the notice/call due date.
If you have unexplained higher than usual water usage and suspect you may have a leak, contact the Utility Billing Customer Service line at 707-431-3307. A utility worker will be dispatched to check the water meter and look for indications of a leak.
When a water leak has been repaired, the account holder may be entitled to a leak adjustment. Please refer to the City’s Leak Adjustment Policy below: Adjustments may be available for certain types of water leaks when there is evidence that the leak was not due to willful or negligent acts on the part of the customer. To be considered for a water leak adjustment the following criteria must be met: 1) The water usage in question was excessive compared to normal usage for the same period(s) in the prior year, 2) The customer repaired the leak in a timely fashion and can provide proof of the repair, and 3) The customer is able to describe, in writing, the nature of the leak and the repairs.
Adjustments must be requested within six months of the effected billing period and may be made to the water bills for up to two (2) billing periods based on the difference between the usage billed during the leak and water used the same period(s) last year. Related sewer adjustments will automatically be taken into consideration and sewer usage billed or upcoming SSA calculations adjusted accordingly. Adjustments are limited to one instance per calendar year. Please Contact our Utility Department for more information or to inquire about receiving an adjustment. Address: 401 Grove Street, Healdsburg, CA 95448 Email: UtilityBilling@ci.healdsburg.ca.us Phone: (707) 431-3307
The City offers a discount program to residential utility customers who own battery electric vehicles that provides a flat rate discount on electric rates for qualifying customers. Approved applicants will be required to change to a Time-of-Use meter. Submit an application to get started.
If you believe that you have been billed incorrectly, send the bill and a statement supporting your claim to: The City of Healdsburg Attention: Finance Director 401 Grove Street Healdsburg, CA 95448. Appeals must be initiated within 25 days from receipt of the utility bill in question. Complaints or disputed bills will be rejected when the dispute appears to be over matters such as quality of a utility service, general levels of rates, pending rate applications and sources of water and power. Services will not be I interrupted for non-payment while an appeal is pending.
The City of Healdsburg refers qualifying low-income customers to the Home Energy Assistance Program (HEAP). This program has funds to help you pay 1 or 2 months of electricity per year. For more information call HEAP at (707)495-4417 or (800)233-4480, visit their offices at 1100 Coddingtown Center, Suite 1, Santa Rosa CA, print an application below, or visit the Utility Billing Counter at City Hall. HEAP Application
Stage 2 Water Restrictions as of November 15, 2021
The following water restrictions are required in order to maintain water supply to sustain public health and safety needs for the remainder of the year:
In the Bathroom - Replace your old shower head with a good-quality, high-efficiency shower head. - Check for and repair leaks in your pipes, faucets and toilets. - Don’t use your toilet as a waste basket. Use a fill cycle regulator to decrease the fill of water into your bowl. In the Kitchen & Laundry - Only run your dishwasher and washing machines when they are full. - Instead of running the faucet to wait for cold water, fill a pitcher of water with drinking water and store it in your refrigerator. Outdoors - When washing your car, use soap and water from a bucket. - Use a hose with a shut-off nozzle for the final rinse only. - Use a broom instead of a hose to clean your driveway. - Landscape with plants that require low water consumption. - Water your lawn no more than every third day, and only during the cool time of the day in the morning or evening. - Adjust the sprinklers so only the lawn and plants are being watered, not your house, the sidewalk or the street. Free water conservation devices are available at City Hall (401 Grove Street)